Terms & Conditions:
Terms and ConditionsLast Updated: 7 January 2025
These Terms and Conditions (“Terms”) govern your use of the Shop 11 website and services. By accessing or using our website or services, you agree to these Terms, our Privacy Policy, and any additional policies referenced herein. If you do not agree to these Terms, you must refrain from using our website and services.
- Definitions
“Shop 11”, “we”, “us”, “our”: Refers to Shop 11, a digital marketing services business.
“User”, “you”, “your”: Refers to any person or entity accessing or using our website or services.
“Services”: Refers to the digital marketing services offered by Shop 11, including but not limited to social media management, SEO, paid ads, and related services.
“Website”: Refers to www.shop11.com.au and its subdomains.
- Eligibility
You must be at least 18 years old to use our services.
By using our services on behalf of a business or entity, you confirm that you have the authority to bind that entity to these Terms.
- Services Provided
Shop 11 offers digital marketing services to help businesses grow their online presence.
Specific details and deliverables will be outlined in a separate contract or agreement for each project.
Shop 11 does not guarantee specific outcomes or results, as these depend on various factors, including market conditions and user engagement.
- User Responsibilities
You agree to provide accurate, complete, and up-to-date information when engaging our services.
You must not use our website or services for unlawful purposes or in ways that violate these Terms.
You are solely responsible for any content or materials you provide to us for use in our services.
- Payment and Fees
All fees for our services will be detailed in a separate agreement or invoice.
Payments must be made as per the agreed terms. Late payments may result in service delays or additional charges.
Refunds, if any, will be provided as per the terms of the individual agreement.
- Intellectual Property
All content, designs, and materials created by Shop 11 as part of the services remain our intellectual property unless otherwise agreed in writing.
You are granted a non-exclusive, revocable license to use the deliverables solely for your business purposes.
You must not copy, distribute, or modify our content without prior written consent.
- Limitation of Liability
Shop 11 provides services on an “as-is” and “as-available” basis.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
Our total liability for any claim related to our services is limited to the amount paid by you for those services.
- Termination
Either party may terminate the service agreement with reasonable notice as outlined in the specific contract.
Shop 11 reserves the right to suspend or terminate your access to our website or services if you breach these Terms.
- Privacy
Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
- Changes to Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting on our website.
Continued use of our website or services after changes are made constitutes acceptance of the updated Terms.
- Governing Law
These Terms are governed by the laws of Victoria, Australia.
Any disputes will be resolved exclusively in the courts of Melbourne, Victoria.
- Contact Information
For questions or concerns about these Terms, please contact us:
Email: support@shop11.com.au
Phone: +61-444 547 419
Address: Shop 11 Digital Marketing, Melbourne, VIC, Australia
By using Shop 11’s website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.