Privacy Policy
Last updated: January 07, 2025
Shop 11 Pty Ltd (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 and other applicable laws.
- Information We Collect
We may collect the following types of information:
1.1 Personal Information
• Name, email address, phone number, and business details provided during inquiries or service agreements.
• Payment and billing information.
1.2 Non-Personal Information
• Browser type, device information, IP address, and website usage data collected through cookies and analytics tools.
1.3 Sensitive Information
We do not collect sensitive information unless it is required and consented to explicitly.
- How We Collect Information
We collect information through:
• Direct interactions (e.g., forms, emails, calls, or contracts).
• Automated technologies (e.g., cookies, server logs, and third-party analytics tools).
• Third parties, such as payment processors or publicly available sources.
- Use of Information
We use the collected information for the following purposes:
• To provide and improve our digital marketing services.
• To personalize user experiences on our platforms.
• To process payments and manage accounts.
• To communicate about updates, promotions, and service offerings.
• To comply with legal and regulatory requirements.
- Disclosure of Information
We may share your information under the following circumstances:
• With Service Providers: Third-party providers who assist in delivering our services (e.g., analytics platforms, payment processors).
• Legal Requirements: To comply with legal obligations, court orders, or enforce our rights.
• Business Transfers: In the event of a merger, sale, or acquisition.
We do not sell or rent your personal information to third parties.
- Data Security
We implement robust security measures to protect your information, including:
• Secure servers and encryption protocols.
• Access control to sensitive data.
• Regular audits of our security practices.
However, no data transmission over the internet can be guaranteed as 100% secure. You provide information at your own risk.
- Cookies and Tracking Technologies
Our website uses cookies to:
• Enhance user experience.
• Analyze website traffic.
• Deliver targeted advertising.
You can manage cookie preferences through your browser settings.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before engaging with them.
- Your Rights
You have the right to:
• Access, correct, or update your personal information.
• Opt-out of marketing communications.
• Request deletion of your personal data, subject to legal and contractual obligations.
To exercise your rights, contact us using the details provided below.
- Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
- International Data Transfers
If you are located outside Australia, please note that your information may be transferred and stored in Australia or other jurisdictions where our service providers operate. By using our services, you consent to such transfers.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website with the revised effective date.
- Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Shop 11 Pty Ltd
32 Botanical Ave, Wallan, Vic, 3756
+61 444 547 419
support@shop11.com.au
Acknowledgment and Consent:
By using our services or engaging with our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Shop 11, 32 Botanical Ave, Wallan, Vic, 3756.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Australia
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Shop 11, accessible from https://shop11.com.au/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.